Last updated: September 24, 2026
Pop Up ("Pop Up," "we," "us") runs the Pop Up mobile app. Pop Up helps people find local pop-up markets and events, helps sellers find events worth selling at, and helps hosts run their events. This policy explains what we collect, why, who helps us run the service, and the choices you have. Questions? Email support@popupanalytics.app.
Your account. Your name, email address, an optional phone number, and a password. We only store your password as a secure hash, so we never see it.
Your business profile (sellers and hosts). What you add to your profile: your business name, description, business email and phone, business location, website, social handles, photos, and your booth setups. When you agree to the Vendor Agreement, we keep the name you typed as your signature and when you signed.
Optional owner details (sellers). When you set up a seller profile, you can choose to add details about the owner and the business, such as the owner's name and age range, the business's nationality, ownership (for example woman-owned, minority-owned, veteran-owned, LGBTQ+-owned or disability-owned), and military status. All of these are optional. You decide which ones hosts can see, using the visibility setting next to each one. Hosts use them to find sellers for events that welcome them. We never sell them.
Location. If you allow it, the app uses your location while you are using it: to show events near you, to find events for you in Discover, and to confirm you are at the event when you check in to your booth. When you check in, we store the location and time of that check-in with your booth. We do not track your location in the background. You can say no to location and still browse; the map starts in a default area.
Photos. Photos you choose to upload, such as event, product, booth and setup photos, profile pictures, and permit or license documents. You pick them from your library or take them with your camera. We only receive the photos you pick.
Messages and posts. Messages between hosts and the sellers at their events, event announcements, and reviews and ratings you post.
Point of sale data (sellers). If you connect a point of sale (Square now, Shopify later), Pop Up reads, through that connection, your items, prices, item photos, and your sales (what sold, when, and for how much). We store a secure access key for the connection. We do not ask your point of sale for your customers' names, emails or phone numbers. Pop Up never moves money or changes anything in your point of sale.
Booth fee payments. Card and Apple Pay details are entered directly into Stripe's secure payment form. They never reach our servers. We keep a record of each payment (the amount, its status, and Stripe's reference numbers). Hosts who collect booth fees verify their identity and bank details with Stripe directly, not with us.
Saved items and activity. Events and sellers you save, the events you apply to or host, and your applications and their status.
Support, feedback and reports. When you send feedback, report something, or report a crash from the app, we receive your message, any screenshot you attach, your email (or "guest"), and your device model and app version.
What we do not collect. Your contacts, microphone, health data, or background location. Recent searches stay on your device; we do not keep a search history on our servers.
Market statistics. Pop Up may also count sellers' sales in market-wide statistics, such as typical prices or what sells at which kinds of events. Before it is counted, the seller's name and business are taken off. We only show a statistic when enough sellers are counted in it that no one business can be picked out, and we never sell any seller's individual numbers. This is part of the Vendor Agreement a seller accepts when connecting a point of sale (see section 6 of our Terms of Service). If you do not want your sales read, do not connect a point of sale.
We use these companies to run Pop Up. They only use your data to provide their service to us.
We do not sell personal data and do not share it with advertisers. We may share information if the law requires it.
You can delete your account at any time from Settings → Delete account. When you do:
Disconnecting your point of sale stops Pop Up reading new data from it. To ask for deletion another way, or with any privacy question, email support@popupanalytics.app.
Pop Up is not meant for children under 13, and we do not knowingly collect personal information from children under 13.
We may update this policy as the app changes. We will update the "Last updated" date above when we do.
Pop Up: support@popupanalytics.app